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Warranty Information

This page bring you with all the Warranty Information from our local suppplier & manufacturer:

Always contact us if you need any help on the warranty registration or warranty claim, we are happy to help.

THERMOS Products

Please register your Thermos product warranty at Thermos website: https://thermosmalaysia.com/warranty_registration/

 

For Thermalware Stainless Steel, 5 years from the date of product production, if your product has a manufacturing defect, heat retention and get rusty.

 

For Thermalware Glassliner,1 year from the date of product production,no valid for breakage.

 

For cookware, 1 year warranty from the date of product production, if your product has a manufacturing defect.

 

Warranty can claim directly from NS Thermos service Center: 03-8021 6626
Address: No.1&2, Jalan TP 3, Taman Perindustrian Sime UEP, 47620 Subang Jaya, Selangor

 

What is not cover with warranty?
Inbound shipping fee (From your home to NS Thermo office), Product dented and Spare part is not cover with warranty.

 

LACTE Breastpump

2 year warranty on functionality of Pump Mechanism from the date of purchase OR 2 year warranty on functionality of Pump Mechanism from the date of birth of the baby, up to 18 months from the date of purchase, whichever comes first. 

Some Terms & Conditions apply: 

  • The pump must be registered for warranty at Lacte website: http://www.go-lacte.com/warranty.php
  • Proof of purchase and baby’s birth certificate of the registered owner are required when handing in for warranty claims.
  • All parts are available for purchase or replacement under warranty period.
  • Turn around time at our Service Center is 10 working days, average 5 days.

* Loan Unit is available at Service Center and selected retailers when customer’s unit is sent in for service during warranty period, subject to availability

Lacte service centre:

GMTA Asia Sdn Bhd
12, Jalan TK2/1C,
Taman Kinrara Seksyen 2
47100 Puchong, Selangor, Malaysia
Tel: +603-80805262

 

MEDELA Breastpump

All the breastpump come with 1 year warranty

Warranty can be claimed at:

MEDELA MALAYSIA SERVICE CENTRE

KL Area :
PJ51
No.11, Jalan Tandang 51/205A, Seksyen 51, 46050 Petaling Jaya, Selangor.
Tel: 03 7773 1989
Operation Hour : 9am-6pm ( Monday till Friday )

Ampang
Lot B2-G, Jalan Selaman 1, Dataran Palma Off Jalan Ampang, 68000 Ampang, Selangor.
Tel: 03 4270 1128
Operation Hour : 10am-7pm (Monday till Friday)
10am-2pm (Saturday)

Johor Area:
No. 35, Jalan Molek 2/1, Taman Molek, 81100 Johor Bahru.
Tel: 07 353 5988
Operation Hour : 9am-6pm (Monday till Friday)

Penang Area:
9-1-22. Taman Kheng Tian, Jalan Van Praagh, 11600 Pulau Pinang.
Tel: 04 282 7278
Operation Hour : 9am-6pm (Monday till Saturday)

 

YOUHA

YOUHA MALAYSIA SDN BHD

No 19, Jalan Ekoperniagaan 1/14, Ecobusiness Park 1, 81100 Johor Bahru, Johor

Please register your warranty at https://www.youha.com.my/warranty upon purchase with the purchase receipts provided by us.

Dainty Two in One Single Breast Pump - 1 Year Warranty

Cheery IV Series Single Breast Pump - 1 Year Warranty 

Onyx Duo Black Series Double Breast Pump - 2 Years Warranty

How to submit the warranty claim?

Fill up the warranty claim form at https://www.youha.com.my/warranty-claim with the original purchase receipts (You may download your purchase receipt at HUSH-A-BUY.COM if you lost yours)

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